top of page

Terms & Conditions

Strong Foundations Coaching
Last updated: July 2025

Welcome to Strong Foundations Coaching (“we”, “us”, or “our”). By purchasing and subscribing to our online coaching services via www.strongfoundationscoaching.co.uk, you (“you”, “the client”, or “user”) agree to the following terms and conditions, which form a legally binding agreement between you and Strong Foundations Coaching.

1. Overview of Services

We provide online coaching through a monthly subscription model. Each month includes:

  • Personalised training and nutrition guidance

  • Weekly check-ins

  • 24–48 hour response time on messages or check-ins (Mon–Fri)

  • Support and guidance tailored to your goals

You must complete and return a signed Par-Q (Physical Activity Readiness Questionnaire) before your coaching can begin. Coaching does not commence until this form is received and reviewed.

2. Health Disclaimer & Risk Acknowledgement

By engaging with our coaching services, you confirm that:

  • You are voluntarily participating in physical activity and dietary changes.

  • You understand the risks involved and accept full responsibility for your health, safety, and any outcomes.

  • You have consulted a qualified healthcare provider before starting any fitness or nutrition program, especially if you have any existing medical conditions.

Strong Foundations Coaching is not a licensed medical or mental health professional. Our coaching is not a substitute for professional medical advice or treatment.

3. Payment and Billing

  • Coaching is billed monthly via Stripe, our secure third-party payment processor.

  • Payment is due in advance of each coaching cycle.

  • Subscription renews automatically unless cancelled in accordance with Section 4.

  • You will receive an email receipt after each successful payment.

4. Cancellation and Refunds

  • You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing cycle — no partial refunds are provided.

  • Refunds will not be issued once a new month of coaching has begun, unless a medical reason prevents participation (at our discretion).

  • You are responsible for submitting your weekly check-ins. If we don’t hear from you, we won’t chase you — no refunds or credit will be provided for missed check-ins.

5. Client Responsibilities

To get the most out of your coaching:

  • Complete and return your Par-Q form before starting.

  • Engage fully and honestly with the check-in process.

  • Notify us of any changes in your health or ability to train.

  • Be respectful in all communications.

We reserve the right to suspend or terminate coaching if you breach these expectations or behave inappropriately.

6. Coaching Results

Every individual is unique. While we strive to support you as best as possible, we cannot guarantee specific results. Success depends on your commitment, consistency, and health status.

7. Use of Client Progress Images 

We love to celebrate client success! With your explicit written consent, we may share your progress images for marketing or educational purposes (e.g., social media, website).
You are not required to provide photos, and consent can be withdrawn at any time.

8. Intellectual Property

All plans, content, and resources provided are the intellectual property of Strong Foundations Coaching and may not be copied, shared, resold, or redistributed without permission.

9. Data Protection and GDPR

We comply with the UK GDPR and Data Protection Act 2018. By signing up:

  • You agree to the collection and processing of your personal data (e.g., name, email, health details) solely for coaching purposes.

  • We use Stripe to process payments. Your payment details are handled securely and are not stored by us.

  • Your data will never be shared or sold to third parties without your consent.

  • You have the right to access, amend, or request deletion of your data at any time.

Please see our Privacy Policy for full details.

10. Communication

We aim to respond to messages and check-ins within 24–48 hours (Monday to Friday).
We do not guarantee availability on weekends or public holidays.

11. Legal Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Acceptance of Terms

By purchasing and continuing to use our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

Contact

For any questions about these terms, please email:strongfoundationscoaching@gmail.com

bottom of page